Refund Policy for Phoeniixx Designs Products
1. First allow us to check the bug on your site, provided with your temporary WP and FTP admin details.
2. Issues involving third party plugins and themes will not be entertained.
3. Company will not be responsible for wrong plugins purchased.
4. No exchange/ Return policy accepted until an issue declared by you is reviewed by our technician.
5. Refunded money will reach you within seven working days.
6. No guarantee for incompatibility of our plugins with third party plugins and themes.
7. The theme installation will be done only once on your website. No re-installation of the theme in case your website crashed or data lose.
8. The customer support is for 1 year only. After 1 year the charges for the support will be $20 per year.
9. Our plugins do not support Multi-Site Networks.
Leave us your query on: [email protected] or
Contact us: +91 8860616134